At IamCartoon.com your satisfaction is our number one priority!The following “frequently asked questions” will help you find the answers to your questions. If you can’t find the answer you are looking for feel free to contact us.
What is Photo to Cartoon Theme?
Photo to Cartoon Themes are pre-drawn cartoon backgrounds. When you buy a theme cartoon, your face will be cartoonized and inserted into a scene. First choose a theme. Then send us your digital photo. If your photo is printed on paper, scan it into your computer before sending it to us. Our cartoonists will draw your cartoon and place it onto the background theme you have chosen.
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What is Individual Photo to Cartoon?
Individual Photo to Cartoons are taken from your single-person photos and transformed into cartoons. First, send us a digital photo of one person. If you send us a photo with more than one person in it, please indicate which person you want us to draw in the Upload Photo Comments section.
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What is Group Photo to Cartoon?
Group Photo to Cartoons are the complete transformation of a photo of more than one person into a cartoon, but there are some limitations, like the number of people (max 4) in the photo, or complexity of the scene.
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Up to how many people can be in a Group Photo to Cartoon?
If you send us a photo with too many people (such as a school photo, or from a party) or with a complex background, it will be hard for us to draw it. In order to get the best result, the number of people in each cartoon is limited to 4 people for Group Photo to Cartoons.
How do I transfer printed photos into digital photos and send them to you?
First you need a clear digital photo. Because our cartoonists focus on facial expression, it is very important to provide clear details for the face area. Shadows and bright spots (like flash spots) may reduce the quality of the cartoon.. If your picture was shot with a digital camera upload it onto your computer then send it to us. If your picture is printed on paper, scan it into your computer first before sending it to us.
Is there a size limit for the photos I upload?
Yes, there is a size limit for the photo. In the upload section, we do not accept photos that are larger then 1 megabyte (1024 KB). We do not have any size limitations for width and height, as long as the photo size is no larger then 1024 KB.
Are these cartoons 100% custom and hand-made?
Yes, they are. IamCartoon.com employs professional cartoonists who draw and convert your submitted photos into cartoons. There are no automated programs to convert and re-draw photos in comic style.
Can I make any special requests or comments when ordering?
If there is something you have in mind that you want to tell us, please add your notes to the “Remarks and desired features” textbox in the “Upload Photo” section. You can also tell us to add personalized messages to your cartoon.
How long will it take to draw my cartoon?
You will receive your cartoon within 72 hours after the order process is successfully completed.
In what format am I going to receive my cartoon?
All cartoons are delivered to you in jpeg and PDF (Portable Document Format) formats. In PDF format you don’t lose any picture quality during enlargement. Because the cartoons are vectoral you can print them onto any material and in any size you want. With the Jpeg format you can use your cartoon in an internet environment on programs such as MSN, Yahoo Messenger, Friendster, and MySpace.
Why do you send the cartoon in PDF format too?
There is no size limit constrained by resolution. As the cartoons are vectoral in PDF format, you do not lose any picture quality during enlargement. You can even cover a 10-storey apartment with your cartoon with no loss in picture quality. Try it!!!!
Do you provide printing services for the cartoon?
Yes we do. We can print your cartoon professionally with an extra cost.
Do you ship internationally?
Yes, we ship to most international locations. All orders are shipped via UPS and take anywhere from 13 to 18 business days for delivery, depending on your shipping address.
What are the printing and shipping costs?
Please note that your package may be subject to import taxes and duties, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
What forms of payment do you accept?
After completing step 3, you will be taken to a secure virtual credit card POS system. All major credit cards and PayPal are accepted. Please note that the security of your information during transmission is protected by SSL (128 bit Secure Sockets Layer) software that encrypts personal and payment information.
Is shopping safe through your web site and server?
Yes! We do not store your credit card information. Your credit card data is processed on the fly using secure transmission layer. We use several tools for safeguarding your personal information. We protect the security of your information during transmission by using 128 bit SSL (Secure Sockets Layer) software, which encrypts the information you input on our pages. The SSL technology works by safeguarding personal information, such as your credit card number, name, and address information in our system.
Do you have a refund policy?
Unfortunately we do not have a refunds policy. However if you can tell us your reasons for dissatisfaction, we will be happy to revise your cartoon.